While assisting another neighbor, a customer flagged me down to discuss her insurance claim. Her initial assessment only covered minor repairs, falling below her deductible. After a detailed consultation, I offered a complimentary property inspection to identify further damages. I meticulously documented over 900 photos of extensive hail damage to the roof, gutters, window wraps, privacy fence, deck, garage, and interior. These photos were submitted to the claims department supervisor, who eventually agreed to a reinspection with a different adjuster. Following the reinspection, we reached an agreement to address the additional damages, including a new full roof replacement.

I performed a comprehensive free roof inspection and a full property inspection for the customer. The inspection revealed significant damage from the August 18, 2026 hail storm, which was not included in the original insurance scope of work. To ensure all damages are properly addressed, I ordered a Hover and EagleView report for the property. I will be preparing a supplemental estimate for the insurance carrier to cover all necessary repairs. This includes a new roof, gutters, gutter guards, and window wraps, ensuring the home is fully restored to its pre-loss condition.

We responded swiftly to a situation where a neighbor's large tree fell onto a customer's fence and home. We coordinated emergency services and tree removal to ensure safety and then addressed the roof's temporary repairs to stop additional water intrution into the home and to prevent further interior damage. We then met with the insurance adjuster insite to facilitate a smooth claims process, ensuring nothing was overlooked. The customer can expect a new roof, gutters, deck, fence, and comprehensive interior repairs, coming soon.

A customer contacted us for a complimentary roof inspection. Upon arrival, I thoroughly examined the roof, identifying significant hail damage. I explained the damage in detail, providing visual evidence and a clear understanding of the situation. I then guided the customer through the insurance claim process, ensuring they knew each step. I explained how to document the damage, file the claim, and what to expect during the assessment. I emphasized the importance of timely action to secure a successful claim. The customer appreciated the detailed inspection and clear guidance, feeling confident about the next steps.

Following the severe October tornado, we addressed extensive damage caused by hail and fallen trees. We coordinated with a tree and crane company to safely remove suspended trees and those that had fallen on the house and fence. After ensuring the area was clear, we conducted temporary roofing repairs to mitigate further damage. This comprehensive approach helped restore some stability and safety to the property until we can meed back onsite with the insurance adjuster.

Due to multiple fallen trees that posed a significant hazard. I swiftly coordinated with a specialized tree removal company and a crane operator to address the situation. The trees, which were suspended precariously close to the house and in the backyard, were carefully removed to ensure safety. The operation was executed efficiently, eliminating the danger and restoring a safe environment for the customer.

Upon conducting a comprehensive free roof inspection for hail damage, we found that the damage was not severe enough to warrant an insurance claim. However, we identified a few potential nail pops in the cap shingles. To address these issues, we performed a swift and complimentary repair. This involved carefully removing the affected shingles, ensuring the underlying structure was intact, and then reattaching the shingles securely. Our goal was to prevent any further damage and maintain the roof's integrity.

A thorough inspection was conducted to assess the need for roof replacement. Significant hail damage was identified, compromising the integrity of the existing roofing system. Detailed documentation of the damage was prepared, including photographs and a comprehensive report. This evidence will be presented during a meeting with the insurance adjuster to facilitate the claims process for the replacement of four roofs. The inspection process involved a meticulous examination of the roof's condition, identifying specific areas affected by hail, and evaluating the extent of the damage. This detailed assessment ensures that all necessary information is provided to support the insurance claim and expedite the replacement process.

Customers called us with a gutter issue from where a tree limb had damaged their gutters. I inspected their full property and also found hail damage to their gutters, downspouts, window screens and roof. Based on my hail damage inspection, I recommended that we go the insurance claim route and assisted them in filing an insurance claim. I met with their insurance adjuster onsite and he agreed to full replacement, full replacement of the gutters and downspouts, window screens and even fascias metal as well. We installed a CertainTeed Landmark Charcoal Black, limited-lifetime warrantied architectural shingle on the roof as well as brand new black gutters and downspouts. Customer loves the new updated look of the black roof, black drip edge and black gutters. We thoroughly enjoyed working with this customer throughout the entire process!

Sarah called us with a leaking roof issue. I conducted my free inspection and pinpointed the roof issue. I was able to do a roof repair for her onsite as to it was a minor issue. Customer is happy with the services and will call us in the future is she ever needs anything else.

Another happy customer and one day job completion full roof replacement! Thank you very much for your business, Mr. And Mrs. Rankin, it was a pleasure working with you both!

The customer called us after noticing a small water spot in their living room after the recent hail storms. I conducted my full roof inspection, but did not find any issues with the roof at this time and roof is in good shape. I believe the recent water spot is the result of wind-driven rain and a possible one-time occurrence, so I recommended to the customer that we wait for a couple more rains and keep an eye on it to see if anything changes and to call us right away, should they notice any changes.

The customer called us after noticing a small water spot in their living room after the recent hail storms. I conducted my full roof inspection, but did not find any issues with the roof at this time and roof is in good shape. I believe the recent water spot is the result of wind-driven rain and a possible one-time occurrence, so I recommended to the customer that we wait for a couple more rains and keep an eye on it to see if anything changes and to call us right away, should they notice any changes.

I met with the customer and inspected the roof and did not find any visible issues. I believe he sustained wind driven rain from the recent storm so we will wait for the next rain to see if this happens again and do a repair from there if need be.

Customer called KEE Roofing for a free roof inspection after seeing us in the neighborhood, Regency Park, after recent hail storms. KEE Roofing did a full inspection of the property and found hail damage. Customer filed a claim with Farm Bureau insurance and they scheduled for KEE Roofing to come back and meet Farm Bureau at the property. We were able to point out all the hail damage to the insurance adjuster and they agreed to full roof replacement as well as exterior trades like gutters, downspouts, etc. New roof coming soon!

This customer called in from the Wakefield Subdivision in Anderson, SC. He asked for a storm damage inspection after the 04/06 hailstorm. After completing my full inspection, I found hail damage on all slopes of the roof as well as multiple places on the property. I explained the claim process and he filed a claim with State Farm. I came back to the property to meet with the adjuster and unfortunately we were not able to complete the inspection due rain. I went back to this property. This time to meet with the adjuster and his manager to finish the inspection on their roof. The adjuster and the field manager denied all hail damage on the property. The customer was not happy with their decision. The adjuster agreed to send an engineer to inspect the property. I met the engineer who also agreed to storm damage. He sent his report into State Farm and they approved this customer for full roof replacement. New Roof coming soon!

We received a notification from our storm monitoring service for this customer in the Ascot subdivision in Easley, SC. A hailstorm impacted the property and we offered a free storm damage inspection to ensure the customer did not sustain damage. I performed my full property inspection and found hail damage on all slopes of the roof, almost all the window screens, as well as the outdoor shed. I walked them through the claim process. This customer is filing a claim with State Farm. I will be returning to this property next week to meet with the adjuster.

We called this customer after being notified that a hailstorm hit at their address in Easley, SC on June 16th. They wanted us to come out and perform a free roof inspection. After completing my full property inspection, I found hail damage on all slopes of the roof and collateral damage on the soft metals as well. I explained the claim process with this customer and he will be filing a claim with USAA. I will return to this property next week to meet with the adjuster.

This customer called in from Greenville, South Carolina. He was wanting a quote to get his gutters replaced. After performing my full property inspection, I found hail damage on all slopes of the roof, soft metals, and all gutters and downspouts. I walked this customer through the claim process and they are filing a claim with State Farm insurance. I will return to this property next week to meet with the insurance adjuster.

This customer called in from the Regency Park Subdivision after being referred by their neighbor. They were concerned after the April 6th hailstorm hit at their home and wanted to have their roof inspected. After performing my inspection I found hail damage on all slopes of the roof, collateral damage on window screens on the back sunroom as well as some of the window trim, collateral damage to the fence stain and soft metals on the roof. I walked the customer though the claim process. They filed a claim with Kemper Insurance company. I came back to the property to meet with the insurance adjuster. He also agreed to all the storm damage as well. Customer are very happy to be approved for a full roof replacement. New roof coming soon!

Customer called in from Easley, SC after the hailstorm that hit on June 16th. He stated he wanted to get a free roof inspection to check for storm damage. After performing my full inspection, I found hail damage on all slopes of the roof, five downspouts, all left facing facia, playground stain, and the metal trim on the back of the shop$. I walked the customer through the claim process. He will be filing a claim with Encompass Insurance company. I will be returning to this property to meet with the insurance adjuster.

This customer called in from the Timbrooke Subdivision in the Easley, SC asking for a free roof inspection. He is experiencing a leak that he believed is from his solar panels. After performing my full property inspection, I found where the leak is coming form and I also found hail damage on all slope of the roof and the stove pipe as well. Customer already has a claimed file with State Farm. I will be returning to this property to meet with the adjuster next week.

This customer called in from Anderson, Sc after being referred to us from her neighbor. She was wanting a free roof inspection to check for storm damage. I performed my full inspection and did not find hail damage at all. This roof was in great shape. I let the customer know the good new and she was so thankful for my honesty. She plans on contacting us in the future if she needs anything regarding her roof.

This customer called in from the SpringBrook subdivision in Anderson, SC after being referred to us by their neighbor. She was worried that she had storm damage from the hailstorm that hit in her area. I conducted my full property inspection and found hail damage on all slopes of the roof, fascia, downspouts, and a box fan. I explained the claim process and this customer is filing a claim with Travelers. I will return to this property next week to to meet with the adjuster.

This customer called in after seeing the company truck in the SpringBrook subdivision in Anderson, SC. She was concerned she had storm damage from the hailstorm that came through her area. Upon completion of my inspection, I found hail damage on almost all the downspouts, three window screens, facia, all slopes of the roof, playground and deck stain. I walked her through the claim process and she will be filing a claim with Travelers Insurance company. I am returning to this property next week to meet with the adjuster.